Network Engineer Tier 1 & 2

Network Technician (US – Cary, NC)Surazal Systems, Inc. is a small and growing Network Maintenance & Integration company, with a strong commitment to our customer service. We are seeking a Microsoft Server professional with Help Desk experience. Knowledge of networking equipment such as routers, switches and firewalls is a plus. This opportunity is a chance to work with Network Management experts on a variety of projects. This position will provide opportunities to grow in all areas of IT Network Management.Job Description:The Network Technician will be responsible for on-site customer support, including Microsoft Server 2003, 2008, Microsoft Exchange, and general network health and maintenance. The ideal candidate enjoys working directly with customers and is proficient in network troubleshooting, design and installation.Recommend hardware and software solutions to meet customer upgrade requirementsUtilize problem resolution and escalation procedures to respond to system problemsDevelop proactive strategies to improve network performance and securityOn-call availability for after hour emergenciesUp to 1 1/2 hours of travel required, several times a weekPosition Requirements:Minimum 2-3 years of experience in Information Technology supporting various hardware, software, and end user computer toolsKnowledge of Microsoft Server and Exchange platformsBasic knowledge of router and switching technologiesFunctional knowledge of Active DirectoryFunctional knowledge of network topologiesKnowledge of VoIP or Telephony would be a plus.