Inside Sales Representative

Company: Associated Bag

Title Inside Sales Representative

About Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customers’ needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.

Position Summary The Inside Sales Representative is responsible for proactively contacting decision-maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.

Responsibilities Proactively contact decision-makers within companies on a regular schedule to: Introduce and promote stock and custom items

Suggest special delivery, stocking, or pricing option

Offer additional services such as flex pay warehousing, special packaging, custom, and direct shipments

Manage customer contacts within the CRM program

Quote and negotiate both stock and custom items, including: Special pricing

Delivery/payment terms

Freight considerations

Utilize appropriate promotional materials and sales techniques to enhance customer awareness of capabilities for stock and custom items

Qualifications High school diploma or equivalent; post-high school education preferred

3 years of experience in sales or customer service

Ability to read and interpret technical drawings and agreements

Strong writing and business correspondence skills

Effective presentation and communication skills for interacting with customers and colleagues

Basic math skills, including calculating discounts and gross margins

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