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First Hawaiian Bank

Honolulu / Global

Help Desk Technician

Job Description

First Hawaiian Bank in Honolulu seeks a Help Desk Technician Tier I to be the first point of contact for users, troubleshooting basic issues and ensuring secure operations. You will document interactions, monitor systems, and collaborate with IT teams while upholding data security and customer satisfaction. The role requires strong communication, a proactive attitude, and familiarity with monitoring tools and Windows/Microsoft Office. #J-18808-Ljbffr

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