Scheduling Operations Coordinator

Service Scheduling Coordinator

The Service Scheduling Coordinator will support the day-to-day activities involved with managing the growing demands of TeleOps, RiderOps, Mission Readiness, Mission Control, and Fleet Support Analysts. They will be responsible for ensuring that each department supports Zoox's highest priorities and supports the immediate needs of our fleet vehicles.

Roles and Responsibilities:

Manage day-to-day schedules of our growing fleet services

Plan and execute effective processes associated with supporting numerous resources

Coordinate future planning and operations for Zoox's demands

Articulate data into visuals for department-wide review

Skills/Experience:

Ability to work well under pressure, manage competing demands and meet tight deadlines with strong follow-through

Experience forecasting and planning

Skilled in managing projects and cross-functional teams with a broad range of engineering and technical disciplines

Detail-oriented with strong record-keeping and organizational skills

Maintain and assist in driving productive meetings across project teams, providing and following up with action items as necessary

Ensuring all stakeholders (Internal and External) are engaged and aligned

Anticipate, plan, and coordinate internal logistics/needs across projects and facilities

Track resourcing to help optimize asset utilization

Employ a can-do attitude, taking on any task required to support the team and get things done

Qualifications:

Entry-level position (0-3 years of experience)

Experience with scheduling, dispatching, or production planning and scheduling, preferably in mobility or manufacturing

Ability to effectively prioritize with strong time management skills in a fast-paced environment

Strong interpersonal skills, able to develop channels of communication while understanding and managing professional relationships

Excellent written, presentation and verbal communication skills are a must, ability to create visualizations of KPIs and program risks a bonus

Ability to drive communication within a high-performance, cross-functional organization with extremely tight timelines, aggressive goals and demanding work environment

Have an inquisitive and open attitude to exploring new ideas and eagerness to continuously learn and take on tough problems

Independent thinker capable of operating within ambiguously defined structures with an ability for delivering tangible results

Ability to perform in a fast pace high-stress environment

Willingness to get your hands dirty to understand the projects you are supporting