Manager, LBS Technology Finance Function Support

Manager, LBS Technology Finance Function Support

Location: Brentwood, Tennessee Employment Type: Full-Time Work Setting: Hybrid Schedule: Day Shift Number of Positions: 1 The Manager, LBS Technology Finance Function Support will lead the Technology Finance Function Support team and oversee enterprise Finance technology operations supporting Lifepoint Health. This role serves as a critical connection between Finance, Accounting, IT, Oracle Fusion, vendors, and facility stakeholders, ensuring financial applications remain stable, reliable, secure, and aligned with business requirements. The position will oversee day-to-day production support for Oracle Fusion Finance applications while also supporting Finance transformation, ERP optimization, automation, application enhancements, testing, releases, and strategic technology initiatives. The ideal candidate combines strong Oracle Finance functional/application support experience with technical leadership, stakeholder management, production support, and Finance business-process knowledge.

Key Responsibilities

Team Leadership

Lead and develop the LBS Technology Finance Function Support team. Provide direction, coaching, workload prioritization, and performance management. Assign work and establish priorities based on business and operational requirements. Foster a culture of accountability, collaboration, and continuous improvement. Develop team capabilities through training, coaching, and knowledge sharing.

Oracle Finance Application Support

Oversee daily production support for Oracle Fusion Finance applications. Ensure timely resolution of system issues, service requests, and production incidents. Troubleshoot complex application issues and maintain system stability.

Support financial applications across:

General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash Management Partner with Finance and IT teams to maintain application configuration, security, data integrity, and system performance.

Finance Technology & Business Partnership

Partner with Finance leadership, Finance Operations, IT, and facility stakeholders. Understand business requirements and translate them into technology solutions. Serve as a consultative technology partner to Finance stakeholders. Manage and prioritize application enhancement requests. Balance production support with strategic Finance transformation initiatives.

Application Testing & Releases

Lead testing for system upgrades, patches, enhancements, and new functionality. Coordinate testing activities with Finance stakeholders and technical teams. Partner with Release Management and Data & Integration teams. Support enterprise-wide application deployments. Ensure changes are thoroughly validated with minimal disruption to business operations.

Vendor & Managed Services Management

Serve as the primary liaison for Finance application vendors and managed service partners. Monitor vendor performance and service delivery. Coordinate escalations and issue resolution. Manage vendor relationships and ensure contractual/service expectations are met.

Finance Transformation

Support Oracle Fusion Finance optimization initiatives.

Support Oracle EPM, including:

Financial Consolidation & Close (FCCS) Account Reconciliation Cloud Service (ARCS) Support ERP transformation and Finance modernization initiatives. Contribute to AI-enabled Accounts Payable initiatives. Support payment modernization and future enterprise implementations. Identify automation opportunities and process improvements.

Process Improvement & Governance

Identify opportunities to streamline support processes. Implement technology and process improvements that enhance efficiency and user experience. Monitor support metrics and identify trends. Improve system reliability and customer satisfaction. Ensure compliance with organizational policies, security standards, healthcare regulations, and internal governance requirements. Develop documentation, training materials, and knowledge-sharing resources.

Required Qualifications

Bachelor's degree in:

Computer Science Information Systems Finance Accounting Business Administration Related field

8+ years of experience supporting enterprise Finance applications, ERP systems, Finance technology, Oracle applications, or related IT functions.

3+ years of leadership experience managing technical teams. Direct Oracle Finance experience. Hands-on functional/application support experience within an Oracle Finance environment. Strong functional knowledge of Oracle Fusion Finance or comparable enterprise ERP platforms.

Experience supporting Finance processes including:

General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash Management Production support and complex application troubleshooting experience. Experience partnering with Finance business leaders to translate business needs into technology solutions. Experience leading application testing, upgrades, releases, enhancements, and implementations. Experience managing vendors, support partners, and service escalations. Strong ability to balance operational support with strategic project delivery. Excellent communication, stakeholder management, collaboration, and relationship-building skills.

Preferred Qualifications

Master's degree in a related field. Oracle Fusion Finance implementation, support, or optimization experience. Oracle EPM experience, particularly FCCS and ARCS. Healthcare industry experience. Experience supporting shared services organizations. Experience with large-scale ERP transformation or Finance modernization. Managed Service Provider/vendor governance experience. Knowledge of ERP integrations, financial reporting platforms, and enterprise data interfaces. Experience driving automation and continuous improvement. Experience with AI-enabled Finance initiatives.

Ideal Candidate Profile

The strongest candidate will be a hands-on Oracle Finance technology leader who can manage both the people and functional/application support responsibilities of the role. Candidates should demonstrate: Direct Oracle Fusion Finance experience rather than purely technical Oracle infrastructure experience. Strong functional understanding of Finance processes. Hands-on production/application support experience. Experience managing technical or Finance technology teams. Ability to troubleshoot and resolve complex production issues. Experience working directly with Finance leadership. Experience with application testing, releases, upgrades, and enhancements. Vendor and managed-services management experience. Ability to lead ERP optimization and Finance transformation initiatives. Healthcare or large enterprise experience is highly preferred.