Technology Coordinator

BASIS Scottsdale Primary - West Campus IT Coordinator

Starting ASAP! The Technology Coordinator’s primary role is to provide help desk operations and ensure that end users receive appropriate assistance for all technology needs.

Primary Responsibilities

Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones

Imaging computers utilizing PXE boot

Office 365 Administration

Outlook and Lync 2013 configuration

Maintains system processes related to file and system backups

Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection)

Maintain Active Directory user and computer accounts

Maintains computer and mobile device updates/patches

Maintain telephony equipment including VOIP and analog services

Recommends hardware, software and consumables for purchase

Maintain updated and accurate inventory lists

Maintain and create documentation of IT processes

Key Competencies

Knowledge and understanding of BASIS organization

Attention to detail and strong organization and communication skills

Excellent customer service skills

Analytical with strong problem solving skills

Strong project management skills

Ability to interpret a variety of instructions in written or verbal form

Required Education and Experience

Technical or Associates degree; experience can be considered in place of degree

1-2 years in an IT Help Desk environment

Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10

Preferred Skills

ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors

Benefits and Salary

Salary for this position is competitive and depends on education and experience. BASIS Ed offers a comprehensive benefits package, including but not limited to:

Employer paid medical and dental insurance

Vision insurance

PTO

Ability to add dependents

401k with partial match that grows over time

Employee Assistance Program

Childcare Savings Opportunity (KinderCare tuition discount)

Location

Scottsdale, AZ (Phoenix, AZ also available)

Referrals increase your chances of interviewing at BASIS Ed by 2x.

Equal Opportunity Statement

In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS does not discriminate on the basis of any protected class in its business activities.

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