Warehouse Associate

Fulfillment Associate

Who We Are:

We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

The Role:

As a Fulfillment Associate, you will serve as the backbone for Fulfillment as a Service at Cart.com. Getting a package to a customer's doorstep is not an easy task. Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up. In this role, you will work closely with your floor manager, team leads, and fellow associates. This individual is expected to be eager to learn new things, be a team player, and be ready to find out of the box solutions.

What You'll Do:

You are the magic behind the fulfillment warehouse experience. Day-to-day tasks can include picking and packing product from our warehouse shelves, restocking and cycle counting inventory, or prepping special projects. Our associates should be ready to help any team within our warehouses that might need it most on any given day, be that inbound, outbound, inventory, or returns.

Must be available for drills or actual emergency response (24/7/365 as needed) as a fully trained associate in all facets of the operation (after hours response includes additional hourly pay).

Required to work one 5 hour shift each week as scheduled in advance (M-F, 7:00 am-12:00 pm or 12:00 pm-5:00 pm).

Must be willing to work in a cold-storage /freezer work environment.

Must be comfortable working in a multi-temperature environment ranging from -12 degrees to 66-77 degrees Fahrenheit and outside ambient temperatures (including heat and cold).

Understand and strive to hit your expected target metrics and ask for support to help you get there

Keep spaces organized and clean at all times

Keep safety at top of mind; follow all safety procedures and bring up safety concerns as they arise

Communicate clearly and candidly

Must be willing to drive Turret Truck or Forklift and receive certification

Who You Are:

Must be able to work throughout a day in extremely cold temperature environments not to exceed safety limits. Other time spent would be in an ambient temperature facility between 68-77 degrees.

Brings a great attitude about life and work with you every day

Have a desire to be a part of a good team and community

Use attention to detail and are to ensure our brand obsession translates into hitting team SLAs

Embodies our values with the goal of protecting and evolving our culture

Quick learner

Unafraid to ask questions

Proposes creative solutions to tough problems

Ensures a high level of detail and quality to all work tasks

Willingness to learn cGMP and how it applies to specialized 3pl warehousing and cold chain shipping

What You've Done:

• Good verbal/written communication skills.
• Computer skills
• Organizational, record keeping
• Detailed oriented
• Ability to speak, read, and write English for effective communication.

Nice to Haves:

• Forklift Certification or Experience
• Cold storage experience
• Previous warehouse or logistics environment experience

Physical Demands & Working Conditions:

• Must be able to work in cold temperature
• Able to withstand constant physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to be on your feet all day
• Able to lift and carry up to 50 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime as needed
• Periodic exposure to heavy machinery/equipment and changing environmental conditions

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.