Conflux Systems
Cary / Global
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Cary / Global
The Customer Service Representative is a dynamic, noncall center role focused on delivering a world-class customer experience in a fast-paced service environment. This position owns end-to-end planning, scheduling, and customer communication for service events, ensuring contractual commitments are met while optimizing field resource utilization. The role requires critical thinking, problem-solving, and strong coordination with field and operations teams to manage changing priorities and time-sensitive workloads.
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