TPI Global Solutions
Atlanta / Global
Customer Service Representative
- $40.000 - $55.000
GET
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Atlanta / Global
Overview This role provides administrative and customer service support to a Customer Service Analyst, primarily focused on coffee-based orders . The individual will assist with order processing, inventory coordination, and customer inquiries to ensure timely and accurate shipments.
Responsibilities Assist Customer Service Analyst with weekly order processing
Respond reactively to customer inquiries regarding:
Expedited order requests
Coordinate with warehouse teams to ensure on-time shipment of orders
Contact customer warehouse staff externally to collect and verify inventory data
Support day-to-day administrative and clerical tasks related to order fulfillment
Required Qualifications 3–5 years of customer service experience
Strong communication skills (phone and email)
Ability to work onsite 4 days per week
Comfortable interacting with external warehouse and customer contacts
Must provide own laptop (at least initially)
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