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Terminal Transportation Services

Baltimore / Global

Operations Manager

  • $90.000 - $140.000

Job Summary

Salary Range:
$90.000 - $140.000
Apply Now

Job Description

Operations Manager – Drayage & Regional Trucking

Location: Baltimore, MD

Fleet: 50+ Drivers

THE OPPORTUNITY Terminal Transportation Services is seeking a hands‑on Operations Manager to lead daily transportation operations for a 50‑truck fleet specializing in container drayage and regional van/flatbed services. Approximately 85% of our freight consists of container drayage from the Port of Baltimore to company warehouses and direct customer deliveries. This role is critical to maintaining productivity, minimizing port delays, and ensuring service excellence. This is a leadership role for someone who thrives in fast‑paced, real‑time trucking operations.

KEY RESPONSIBILITIES Fleet & Dispatch Leadership

Oversee daily dispatch for 50 drivers

Optimize load planning and routing

Monitor live operations and resolve service issues

Drive on‑time pickup and delivery performance

Port & Drayage Management

Manage container appointments and port scheduling

Oversee chassis utilization and equipment flow

Reduce demurrage and per diem exposure

Coordinate with terminals, steamship lines, and warehouses

Driver Management

Lead driver accountability and productivity

Support retention and performance improvement

Ensure compliance and safety standards

QUALIFICATIONS 5+ years trucking operations experience

Strong drayage and port operations background required

Experience managing 30+ drivers

Knowledge of container operations, chassis pools, TMS and ELD systems

Strong problem‑solving and decision‑making skills

Organized, proactive, and calm under pressure

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