Warehouse Supervisor

Join the Future of Pharmacy Automation with ARxIUM!

Who We Are:

ARxIUM is a leader in pharmacy automation, offering innovative hardware and software solutions globally. With over 20 years of experience, we serve customers in North America, Europe, and Asia, and operate in Winnipeg, the Chicago area, and remotely across North America and Europe.

What We Offer:

• Medical, dental, and vision benefits or Health Spending Account
• Company-paid life/ADD insurance
• 401k
• Flexible work schedule and generous paid time off
• Competitive salary

About the Role:

The Warehouse Supervisor is responsible for the safe, accurate, and efficient execution of daily warehouse operations, including receiving, put-away, inventory control, material movement, picking, packing, and shipping. This role directly supervises warehouse employees, assigns daily work, monitors performance and service levels, resolves operational issues, and builds consistent processes that support Manufacturing, Customer Support, Planning, and Purchasing. The Warehouse Supervisor remains hands‑on in the operation while providing clear leadership, training, coaching, and accountability for the team.

Essential Functions:

• Directly supervise warehouse employees, including daily work assignment, workflow coordination, attendance oversight, coaching, training, and performance feedback.
• Plan and prioritize receiving, put‑away, material replenishment, picking, packing, and shipping activities to meet production and customer requirements.
• Ensure merchandise received is verified against receiving documents; investigate discrepancies or damages and ensure receipts are entered accurately in the ERP system.
• Oversee accurate and timely picking and delivery of materials for manufacturing and assembly jobs, as well as shipment of customer orders, service parts, consumables, canisters, and equipment.
• Own warehouse inventory accuracy by coordinating cycle counts and physical inventory activities, reviewing variances, identifying root causes, and ensuring corrective transactions are completed.
• Approve and monitor inventory adjustments, transfers, location maintenance, obsolete stock removal, and warehouse space optimization activities in accordance with established controls.
• Monitor warehouse workload, staffing, priorities, and performance measures; elevate capacity, service, quality, or resource concerns to the Manager, Supply Chain and Logistics.
• Establish and maintain standard work, visual controls, housekeeping expectations, and efficient product flow throughout the warehouse.
• Ensure employees follow company policies, documented procedures, equipment requirements, and all applicable health and safety practices.
• Coordinate equipment inspections and safe operation of forklifts, reachtrucks, picker machines, and other warehouse equipment; report maintenance or safety concerns promptly.
• Partner with Planning, Purchasing, Manufacturing, Customer Support, Engineering, and other teams to resolve material, inventory, and fulfillment issues.
• Use ERP data and operational reports to identify recurring errors, improve inventory integrity, and support continuous improvement initiatives.
• Support recruitment, onboarding, cross‑training, development, and coverage planning for warehouse employees.
• Lead daily team communication, reinforce priorities and expectations, and maintain accurate records related to warehouse activities.
• Perform related duties as assigned.

Competencies:

• Frontline leadership skills, including work delegation, coaching, conflict resolution, accountability, and employee development.
• Strong knowledge of receiving, shipping, inventory control, cycle counting, material handling, and warehouse safety practices.
• Ability to organize competing priorities, make timely decisions, and maintain accuracy in a production‑driven environment.
• Strong analytical and problem‑solving skills, including the ability to investigate inventory discrepancies and implement corrective action.
• Effective verbal and written communication skills with the ability to collaborate across departments.
• Proficiency with ERP systems and Microsoft Office applications; experience with Microsoft Dynamics Business Central is an asset.
• Ability to operate, or obtain authorization to operate, warehouse equipment such as forklifts, reachtrucks, and picker machines.

Education and Experience:

• High school diploma or GED required; post‑secondary education in logistics, supply chain, operations, or a related field is an asset.
• Five or more years of progressive warehouse, distribution, inventory control, or logistics experience.
• At least two years of experience leading or supervising warehouse employees is preferred.
• Experience working in a manufacturing, regulated, medical equipment, or similarly quality‑focused environment is an asset.

Physical Demands and Work Environment:

• Ability to work in a production‑driven warehouse environment and move throughout warehouse and manufacturing areas for extended periods.
• Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, repetitive motions, talking, and hearing.
• Ability to lift and move items weighing up to 50 lbs.
• Visual ability for close vision, distance vision, peripheral vision, and adjustment of focus.
• Regular standing, walking, and other mobility throughout the workday.
• Ability to work safely around warehouse equipment, material movement, and changing operational priorities.
• Ability to manage stressful situations as they arise.