Operations Coordinator

Job Summary / Purpose

Responsible for scheduling, assigning, managing and monitoring work of construction and service work.

Responsibilities

• Ensure all work meets company standards and in-service dates while ensuring that all workmanship complies with Entergy's safety guidelines and practices.
• Have extensive knowledge of a working distribution system.
• Prepare and carry out switching orders for the distribution system.
• Work with Engineering, Vegetation, DOC and other departments in seeing that all facilities are constructed and maintained according to company specifications, standards and policies.
• Assume dispatching on a local basis during emergency and storm situations to ensure service is restored to all customers in a timely manner.
• Be available for call‑out at all times.
• Work emergency or storm restoration in other areas as needed.
• Read and interpret construction prints.
• Work with external and internal customers.
• Assume Supervisor's duties for a short time in his absence.
• Review daily outages in AM/FM and monitor/complete TACTICS and reliability issues for the Network.

Minimum Requirements

• High school diploma or equivalent.
• Minimum 8 years of experience in related field.

Skills, Knowledge, and Abilities

• Strong knowledge of computers and related technology.
• Strong communication and organizational skills.
• Ability to take and understand directives and complete tasks.
• Excellent leadership skills.
• Strong decision making skills.
• Ability to manage multiple activities and changing priorities.
• Ability to work well under pressure.
• Self‑motivated and dependable team player.
• Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.
• Ability to maintain and care for Company equipment properly and safeguard assets.
• Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
• Demonstrated acceptance of a diverse and inclusive work environment and customer base.
• Desired: Ability to recognize opportunities for process improvement and have the ability to enact change.
• Desired: Ability to lead and participate in problem solving teams as required.