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Notion, LLC

New York / Global

CX Knowledge Architect AI-Driven Knowledge System Lead

Job Description

Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information architecture and maintaining the internal knowledge base that supports CX teams.

You will ensure fast retrieval of trustworthy knowledge, set quality standards, and partner across teams to enhance efficiency as Notion scales. The position offers a competitive salary package along with equity and benefits.

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