Information Technology Support

DEPARTMENT: INFORMATION TECHNOLOGY SUPERVISED BY: INFORMATION TECHNOLOGY DIRECTOR FAIR LABOR STANDARDS ACT STATUS: NON EXEMPT ESSENTIAL DUTIES AND RESPONSIBILITIES Install, maintain, and upgrade end user PCs in a Windows environment.

Install, maintain, and upgrade police technologies (In car computer/camera systems and GPS, Live Scan, Axon, Tyler New World)

Pulling cable to upgrade infrastructure

Assist end users with passwords, Gmail, Microsoft Office, BS&A, Team Viewer, phones, printers, etc.

Assist with inventory records

Assist with servers, firewalls, WiFi, Virtual Machines

Knowledge of software like VMware, Microsoft Hyper-V, Kaseya, Datto, ProxMox

Assist with website content, camera systems, patrol car technology, etc.

Ability to maintain good customer relations with citizens and effective working relationships with supervisors and colleagues

Ability to understand and carry out oral and written instructions so as to work independently and responsibly in the absence of supervision

Valid Driver’s License with an excellent driving record and the ability to drive van or truck

EDUCATION AND OR EXPERIENCE An associate degree in a computer or technology related field,

or one year of experience with at least two of the following certifications: A+, N+, Sec+, MCSA Windows 10, MCSA Windows Server, CCNA, VCTA

Knowledge of basic computer, TCP/IP, and WiFi troubleshooting in a Windows environment

Basic understanding of router, switches, and Ethernet wiring standards

Knowledge of Android phones, Windows Servers, Virtualization, EDR, Hyper-Visors, and G-Suite a plus

Successfully passing pre-employment physical, drug screen and be willing to and pass a background investigation and finger printing

PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Environment Office Setting

Outside weather conditions

Wet or humid conditions

Vibrations

Risk of electrical shock

Mobility Sitting for prolonged periods of time

Extensive use of a computer keyboard

Requires the ability to lift, load, unload, move, and push objects weighing up to and over 50 pounds

Must have hand and finger agility and be able to balance, bend, climb, crawl, crouch, kneel, reach, walk, squat a part of the work day

Vision Vision acuity to read numerical figures and computer screen

Other factors Incumbents may be required to travel inside or outside city boundaries for city business or to attend training.

The above job description is illustrative and not a complete itemization of all facets of the position

All candidates applying for employment with the City of Ecorse shall execute an Applicant Information Release Form as part of the employment process. Failure to execute this form will result in an incomplete application and candidate being disqualified for consideration.

The Applicant Information Release Form shall give the City of Ecorse permission to conduct a full background check. Background checks may include obtaining information regarding the applicant from all or part of the following entities: former employers, law enforcement agencies, Secretary of State Division of Motor Vehicles, licensing and/or certification bureaus.

#J-18808-Ljbffr