Analyst, Data Management

Analyst, Data ManagementTELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and accomplish together nine million people rely on the pension and benefits plans we manage. For nearly 30 years, TELUS Health Retirement and Benefits Solutions has been the backbone of how organizations across Canada and the United States deliver compensation, benefits, and health programs to their employees. But here's the thing: none of it works without clean, well-organized data.Our team supports clients every step of the way—from implementation through ongoing support. We use a sophisticated ticketing system to resolve issues quickly, fix access problems (like when members can't reach the Business Health and Welfare site), and make sure our clients' experience is seamless and stress-free. It's work that directly impacts millions of people accessing the benefits and retirement security they've earned.The Impact You'll MakeWe're looking for an Analyst, Data Management who loves working with data and wants to make a real difference in how our clients operate.You'll be the person who keeps our data clean, our reports accurate, and our operations running smoothly. You'll work with teams across Health & Welfare plan administration and implementation, turning complex data into insights that help us serve our clients better. When a client needs a custom report or we're implementing a new system, you'll be right there—ensuring the technical foundation is solid and the data is trustworthy.What You'll DoBuild and Automate ReportsCreate automated reports using Microsoft SQL tools that save our team hours of manual workDevelop self-service reports in SSRS so clients can get the answers they need, when they need themUse SSIS to schedule and automate recurring reports without breaking a sweatDrive Process ImprovementsPartner with business teams to understand what data they need and whySpot opportunities to streamline workflows and improve how we operateTake ownership of making things faster, smarter, and more efficientSupport Implementations & System ConversionsBe the tech expert during client implementations—explain how systems work, adapt parameters, and solve problems in real timeTest data exchange processes and ensure everything integrates smoothlyMaintain database quality and integrity so nothing falls through the cracksDocument and CommunicateWrite clear technical and user documentation that actually makes senseRespond to requests from our admin team, clients, and internal partnersTranslate "tech speak" into plain language so everyone understandsWhat You BringEssentialDiploma in Computer Science or equivalent hands-on experience in a similar role2–3 years working with data management, ticketing systems, or analyticsDue to U.S. government contract requirements, candidates for this role must be U.S. citizens, reside in the United States, and be able to obtain and maintain required U.S. government access credentials, including DoD Common Access Card (CAC). Employment is contingent upon satisfying applicable government identity verification, fingerprinting, background investigation, and access requirements.Strong SQL skills—this is core to the roleExperience with SSRS or web-based reporting toolsSolid proficiency in Excel and AccessExcellent communication skills (written and verbal)You can explain technical concepts to people who aren't tech expertsYou're detail-oriented, analytical, and a strong problem-solverYou manage priorities well, meet deadlines, and thrive working independently or with a teamNice to HaveExperience in Health & Welfare or benefits administrationKnowledge of data visualization toolsFamiliarity with Agile methodologiesWhy You'll Love This RoleReal impact: The work you do directly serves nine million plan membersVariety: You'll move between report development, process improvement, and implementationsGrowth: Partner with talented teams and expand your technical skillsStability: TELUS Health's 30-year track record means you're building a career at an established, trusted organizationSalary Range: $60,000 - $80,000 USDActual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.TELUS Health offers rewarding benefits, which may vary per job function, such as:Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in-office, virtually or a combination of bothGenerous company matched pensionOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more…Job Type: This is for a current vacancy. Ready to own the data side of our operations? We'd love to hear from you.A bit about usWe're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. We offer accommodation for applicants with disabilities, as required, during the recruitment process.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.