MHA (Mental Health Association)
Springfield / Global
Shift Supervisor
- $28.000 - $30.000
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Springfield / Global
Position Summary The Shift Supervisor provides a supportive environment in a community residential setting, empowering participants with mental illness in their goals of recovery and rehabilitation. Focus on strengths and resiliency through person-centered planning while ensuring services align with the agency's mission, policies, program funding, and applicable regulations.
$20-$22 an hour
Tuesday through Saturday 10am-6pm (40hrs)
Key Responsibilities Provide leadership and support to staff on shift; train, guide, and model professional behavior
Assist the Program Supervisor with administrative tasks including scheduling, onboarding, and documentation oversight
Participate in developing and implementing Individualized Action Plans (IAPs); document participant progress
Support participants with daily living activities including hygiene, cooking, cleaning, and wellness practices
Assist participants with accessing community resources and navigating benefit systems such as Social Security and public transit
Encourage participant engagement in educational and vocational opportunities
Teach self-advocacy and support participants in developing independent living skills
Administer and monitor medications in compliance with MAP standards; coordinate healthcare appointments
Respond promptly to crises or medical events and follow all agency reporting procedures
Maintain a clean and safe residential environment; promote participant involvement in upkeep
Provide transportation to appointments and community activities
Complete timely, accurate documentation and attend required trainings, team meetings, and supervision sessions
About The Division Of Recovery Services (DRS) The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.
Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements Valid driver's license, reliable vehicle, acceptable driving record, and sufficient insurance
High school diploma or equivalent (GED) required
At least 6 months of relevant human services experience required; 1 year preferred, or related degree
Previous experience with individuals with mental illness preferred
Ability to lead a team, take initiative, and work independently
Strong oral, written, organizational, and computer skills
Adaptability to meet changing participant needs
Strong interpersonal skills, patience, and compassion
Benefits Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$20-22 an hour
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