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Optima Tax Relief

Santa Ana / Global

IT Help Desk Technician

Job Description

Optima Tax Relief, LLC seeks a Helpdesk Technician to join our Santa Ana office. You will provide technical assistance, respond to queries, create training materials, and manage tickets for hardware and software across the company.

You will support users including executives and department heads, delivering exceptional customer service while maintaining Optima’s culture and core values. On-site work is required at the Santa Ana location.

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