Customer Service Representative

About Us:

Dublin Cleaners has proudly served central Ohio for over 85 years, offering professional garment care and exceptional customer service. We’re a family-owned company that values teamwork, reliability, and friendliness — and we’re looking for someone who takes pride in helping others and enjoys working with people.

Job Summary:

As a Customer Service Representative, you’ll be the friendly face of Dublin Cleaners — greeting customers, processing orders, answering questions, and ensuring every garment and every guest receives outstanding service.

Key Responsibilities:

• Greet customers warmly and make them feel welcome.

• Receive, tag, and check in garments for cleaning or alterations.

• Handle order pick‑ups, payments, and special requests accurately.

• Communicate clearly with production staff to ensure quality and timeliness.

• Keep the front counter and work area clean, organized, and professional.

• Maintain a positive attitude and represent the Dublin Cleaners brand with pride.

Requirements:

• Strong customer service or retail experience preferred.

• Dependable, friendly, and detail‑oriented.

• Able to stand for long periods and lift up to 25 lbs.

• Comfortable using a point‑of‑sale (POS) system.

• Must have reliable transportation and punctual attendance.

Schedule & Pay:

• Full‑time and part‑time shifts available.

• Flexible hours (including some evenings or weekends).

• Competitive hourly pay, based on experience.

• Employee cleaning discounts and opportunities for advancement.

Why You’ll Love Working Here:

• Supportive, family‑owned environment with loyal customers.

• A team that values reliability, friendliness, and quality work.

• Stable hours and a welcoming workplace culture.