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GDR Group

Palo Alto / Global

Desktop Support Technician: Windows & Mac Helpdesk

Job Description

A leading IT support firm in Palo Alto is seeking a Desktop Support Technician to provide timely technical support for hardware and software issues. This role involves assisting users, maintaining accurate records of hardware assets, and delivering exceptional customer service. The ideal candidate will have 1-2 years of experience in a helpdesk environment and possess strong communication and troubleshooting skills. Join a supportive team culture that values work-life balance and innovative technology.

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