Technical Project Manager

Technical Project Manager (Healthcare Payer - FACETS)

Location: Seattle, Washington

Employment Type: Full-Time

JOB DESCRIPTION:

This role will be responsible for managing end-to-end project execution, driving cross-functional teams, and ensuring successful delivery of development, modernization, upgrade, enhancement, and support programs.

The ideal candidate brings deep Healthcare Payer expertise, strong FACETS knowledge, and a proven track record of managing complex technology programs while partnering with business and technology stakeholders.

What You'll Do Lead multiple concurrent projects involving FACETS application development, enhancements, upgrades, integrations, and production support. Manage project scope, schedule, budget, resources, risks, dependencies, and stakeholder expectations.

Serve as the primary liaison between business leaders, product teams, architecture, engineering, QA, and operations teams.

Drive Agile and/or Waterfall project execution methodologies to ensure successful and timely delivery.

Facilitate project planning, sprint reviews, release management, and executive status reporting.

Ensure alignment of project objectives with business priorities and strategic goals.

Identify and mitigate risks, issues, and dependencies across workstreams.

Manage cross-functional teams operating in onshore/offshore delivery models.

Support change management, production deployment planning, and post-implementation stabilization activities. Establish project governance, delivery metrics, and reporting mechanisms. Foster strong collaboration with internal stakeholders, vendors, and healthcare business partners. Required Qualifications Experience 12+ years of IT industry experience. Minimum 5+ years of Healthcare Payer domain experience.

Proven experience managing enterprise-scale software development and support projects.

Experience leading distributed teams across multiple locations. Required Skills Strong experience with TriZetto FACETS Core Administration Platform. Deep understanding of Healthcare Payer operations, including: Claims Processing Membership & Enrollment Provider Management Billing & Premium Management Experience delivering: Application Development Projects System Upgrades & Modernization Programs Application Support & Maintenance Initiatives Production Support Engagements Strong stakeholder management and communication skills.

Excellent project planning, execution, and governance capabilities.

Experience managing vendor and client relationships.

Strong risk, issue, dependency, and change management expertise. Preferred Qualifications PMP Certification. Agile/Scrum Certification (CSM, PMI-ACP, SAFe, or equivalent).

Experience working with large Healthcare clients. Familiarity with HIPAA and healthcare regulatory requirements. Experience with JIRA, Azure DevOps, ServiceNow, or similar delivery management tools.

Key Competencies Technical Project Leadership Program Governance & Reporting Executive Communication Stakeholder Management Agile Delivery Management Strategic Planning & Execution Team Leadership & Coaching Risk & Issue Management Healthcare Payer Domain Expertise Client Relationship Management Why Join Us? Join a high-performing team delivering mission-critical Healthcare Payer solutions that directly impact member, provider, claims, and billing operations.

This role offers the opportunity to work on strategic transformation initiatives, collaborate with industry experts, and drive meaningful outcomes in a dynamic healthcare technology environment

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