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New York / Global

CX Knowledge Architect: Powering Fast, Accurate Support

Job Description

Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will design information architecture, maintain content accuracy, and partner with various teams to ensure effective knowledge retrieval.

The ideal candidate will have experience in knowledge management, system ownership, and AI integration. A competitive salary range of $136,000 - $160,000 per year is offered for this role.

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