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Havertys

Pittsburgh / Global

Office Coordinator

Job Description

Office Coordinator Havertys Furniture is opening a new store in Pittsburgh on October 30, 2026! If you're looking to grow your career with a fun, rewarding company, Havertys Furniture is the perfect place to shine. A trusted name and iconic brand in the furniture industry for over 140 years, we're proud to offer the same top-notch quality, value, and customer service we were built on. We're seeking a passionate Office Coordinator ready to help our customers bring their spaces to life. The successful candidate will start in early October 2026.

Office Team Members are an integral part of Havertys' outstanding customer experience in our retail locations by being customer focused and working as a team. Office Coordinators support store operations by supervising the Guest Service Office. They process customer sales, process payment transactions, answer phones, schedule deliveries, handle HR/Payroll duties, and Accounts Payable functions.

Essential Duties and Responsibilities Include the Following. Other Duties May Be Assigned. Must be able to perform all functions defined for the Office Supervisor and Office Assistant (see job descriptions)

Supervises and performs all functions in the Guest Services Office

Ensures the Guest Services Office is staffed sufficiently at all times

Communicates and trains any changes to company policy and procedures for the Guest Services Office

Performs regular audits of the store operations as stated in the Quarterly Audit Checklist for one or more locations

Processes AP functions: merchandise and expense invoices, RTVs, purchase orders, special orders, etc.

May assist manager with inventory

May make or ensure bank deposits are made daily by management

Maintains office supplies and office machines

Handles customer complaints, initiates, and follows up on, existing customer service tickets

Creates and processes employee sales

May also do HR/Payroll:

Maintains all personnel information including processing I-9 verifications

Responsible for all new employee orientations

Processes bi-weekly, semi-monthly and sales payroll

Reviews the payroll verification reports with Market Manager

Answers general questions regarding employee benefits and pay

Maintains and approves time records for hourly team members. Ensures time cards are submitted for approval

Assists with performance reviews and discipline for all Team Members

Responsible for communicating information from the Home Office regarding payroll, benefits and company policies

Responsible for ensuring the HR posters are current and accounted for

Responsible for ensuring OSHA logs and postings are current

Responsible for maintaining the HAZCOM book and any applicable updates and training needed

Requirements Education and/or Experience: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications: One year experience in an office environment preferred. One year experience in a customer service role. Microsoft Word, Excel and O365 experience preferred. Strong math skills. Excellent communication and customer service skills. Ability to multi-task. Highly organized. Must be able to follow oral and written instructions. Must be able to work independently while using discretion.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

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