Shift Supervisor Trainee

Overview

The Shift Supervisor Trainee role at CVS Health is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills.

Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

Management: Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Customer Service: Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Preferred Qualifications

Experience in retail

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is $18.70 - $26.20. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/27/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level

Internship

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care

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