Dispatch Coordinator

Dispatch Coordinator

SERVPRO of East Honolulu offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more! As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

Key responsibilities include:

Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team

Review and maintain the scheduling software so that appropriate teams are routed accordingly

Perform detailed and accurate data entry

Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

Collaborate and assist with other departments, as needed

Position requirements:

High school diploma/GED (preferred)

At least 2 years of customer service and/or office-related experience

Prior dispatch experience preferred

Ability to multitask and to remain detail orientated

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies: This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Compensation: $18.00 per hour