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Jobs for Humanity

Boston / Global

Customer service

Job Description

Customer Service

Call Guy Company is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.

Job Description

We are seeking enthusiastic and dedicated Call Center Representatives to join our team. As a representative, you will handle inbound, manage appointments, and provide outstanding customer support.

Key Responsibilities:

Answer incoming calls and assist customers with inquiries.
Schedule appointments and manage bookings using the Booksy app.
Provide accurate information about services and promotions.
Handle customer complaints and resolve issues efficiently.
Maintain detailed and accurate records of customer interactions.

Qualifications

Fluency in English (mandatory); knowledge of Arabic is a plus. Previous experience in a call center or customer service role preferred. Excellent communication and interpersonal skills. Proficient in using computer systems and software applications. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Additional Information

What We Offer:

Competitive salary and performance-based incentives. Flexible working hours with the option for remote work. Comprehensive training and ongoing support. Career advancement opportunities.

Apply Now

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