Assistant Service Manager

The Assistant Service Manager assists the Service Manager in running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. The role ensures that the daily inventory of technician’s time is consistently sold to service customers.

Responsibilities Assist Service Manager with hiring, motivating, training and coaching of all service department staff.

Monitor the performance of personnel using appropriate reports and tracking systems and report areas in need of improvement to Service Manager.

Assist with the implementation of marketing plans developed by Service Manager which promote new and repeat business.

Oversee Work‑In‑Process status and work with Foreman(s) to maintain acceptable results as outlined by corporate office standards.

Attend monthly department meetings and support Service Manager’s ideals.

Assist and coordinate with Shop Foreman(s) on manpower schedules and the activities of all department employees.

Monitor technicians’ daily productivity reports and corresponding payroll records as directed by Service Manager.

Ensure that customers’ service files are up-to-date and readily available for reference.

Benefits Exceptional compensation and benefits, 401(k) and stock purchase, incentives for performance, training, and opportunity for advancement.

Culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications High school diploma or general education degree (GED).

Two years of service department experience in a commercial dealership environment.

Valid driver’s license and insurability.

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled. This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate USD $70,000.00/Yr. Maximum Pay Rate USD $90,000.00/Yr.

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