Human Resources Manager

Lead HR operations for recruitment, employee lifecycle support, benefits administration, and HR compliance onsite in New Bedford, MA.

Responsibilities

Own day-to-day recruitment activities: create and post openings, review candidates, coordinate and conduct interviews, and communicate with applicants.

Coordinate reference checks, background checks, and other pre-employment requirements.

Partner with supervisors to support staffing needs and maintain an effective hiring process.

Coordinate onboarding from offer through the employee’s first day, ensuring required steps are completed.

Ensure employment paperwork, background checks, and onboarding documentation are completed and properly recorded.

Maintain accurate, confidential employee records and personnel files.

Prepare and process employee documentation, including offer letters, employee changes, corrective actions, and separation documents.

Serve as an HR resource for employees and supervisors on HR policies, procedures, and general workplace questions.

Support employee relations: address workplace concerns, support conflict resolution, and assist with attendance, performance, and corrective action matters.

Partner with leadership to handle employee matters consistently, professionally, and in line with company policies.

Support performance management, including employee evaluations, performance concerns, corrective actions, and related documentation.

Provide supervisors guidance on employee performance and policy expectations, and help maintain consistent performance management practices across the organization.

Lead and manage employee benefits administration, including annual renewals, plan evaluation and negotiation, and vendor/broker relationships.

Manage open enrollment, employee enrollments, benefit changes, and qualifying life events.

Respond to employee questions about health insurance, retirement plans, and other employee benefits.

Maintain accurate benefit records and assist employees with benefit-related issue resolution.

Maintain knowledge of company timekeeping policies, including overtime, breaks, paid time off, and time-off accruals.

Review timekeeping information for accuracy and support time and attendance questions from supervisors and employees.

Support payroll processing by ensuring employee changes and applicable payroll information are accurately documented.

Maintain working knowledge of applicable employment laws, regulations, and HR best practices.

Assist with the implementation and administration of HR policies and procedures.

Prepare employee communications, announcements, reports, and other HR-related documentation.

Participate in HR projects and initiatives aligned with organizational and employee needs.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred); equivalent HR experience may be considered.

4 years of Human Resources experience, preferably in a similar role.

Working knowledge of employment laws, HR practices, employee relations, recruitment, benefits, and performance management.

Strong interpersonal and communication skills to build effective relationships with employees and leadership.

Strong organizational skills to manage multiple priorities and meet deadlines.

Excellent attention to detail and ability to maintain accurate records.

Ability to handle sensitive and confidential information with discretion and professionalism.

Proficiency with Google Workspace and ability to learn and effectively use HRIS and timekeeping systems.

Ability to work independently while collaborating effectively across departments.

Technologies

Google Workspace

HRIS

Timekeeping systems

Benefits

401(k)

Dental insurance

Flexible spending account

Health insurance

Health savings account

Paid time off

Retirement plan

Vision insurance

Location: New Bedford, MA (onsite)

Compensation: USD 80,000 - 90,000 per yearly

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