Client Service Supervisor

Description

Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.

Job Summary

Supports all operations aspects of private duty nursing services to medically fragile children.

Manage and foster nurse and client relationships.

Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases.

Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients.

Execute recruitment strategies to attract, screen, and hire quality nurses.

Counsel and provide support to field nurses.

Establish a strong collaborative relationship between office personnel and field nurses.

Collaborate with the clinical management team to help facilitate coordination of care.

Ensure compliance with all federal, state, and local laws and regulations.

Establish and cultivate relationships with clients.

Qualifications/Educational Requirements

High school diploma; college preferred.

Health care experience preferred.

Excellent written and verbal communication skills. Being bilingual in Spanish is a plus.

Ability to handle multiple tasks simultaneously and meet deadlines.

Excellent organizational and time management skills.

Positive attitude and self-motivated.

Connect Pediatrics is an equal opportunity employer.

Job Type

Full-time

Salary

$43,000.00 - $47,000.00 per year

Benefits

401(k)

401(k) matching

Dental insurance

Disability insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Paid training

Vision insurance

Schedule

8 hour shift

Day shift

Monday to Friday

Language

English (Required)

Work Location

In person

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