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Salesforce.Com Inc

Seattle / Global

AI-Driven Technical Support Engineer

Job Description

Salesforce is seeking a customer-focused technical Support Engineer to lead the end-to-end experience for customers on Salesforce platform products, including Sales Cloud. You will diagnose complex issues, provide onboarding sessions, and guide best practices to accelerate adoption.

The role requires 2+ years in customer-facing technical roles, strong SQL/Java skills, and the ability to communicate clearly with both technical and non-technical stakeholders. US citizenship is required.

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