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Mantek Solutions, Inc.

Los Angeles / Global

ServiceNow IT Analyst

Job Description

Senior ServiceNow It AnalystWe’re seeking a Senior ServiceNow IT Analyst to support our client’s ServiceNow environment, primarily ITSM (Zurich Release), with exposure to SAM and GRC/IRM.Key Responsibilities:Support and troubleshoot ServiceNow ITSM applicationsBuild and modify Service Catalog items and workflows using Flow DesignerDevelop/configure JavaScript, UI Policies, UI Actions, Forms, and Business RulesCreate and modify reports and dashboardsHandle production support requests and system issuesSupport ServiceNow SAM and GRC/IRM modules as neededParticipate in system enhancements, testing, documentation, and user support
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