METRIX IT SOLUTIONS INC
Phoenix / Global
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Phoenix / Global
Job Role: Production Support / AI-Forward DevOps Engineer
Location: Phoenix, AZ
Production Support with AI-forward DevOps Engineer
Resources Required
Support for Run-the-Bank (RTB) operations across the Lending Segment
Focus on both production operations and engineering enablement initiatives
Core Experience Required
Candidates should have strong hands-on experience in:
Production Support & ITIL Operations
Incident Management
Problem Management
Vulnerability Management
Change & Release Management
Production Monitoring & Troubleshooting
Batch & File Processing Support
Root Cause Analysis (RCA)
Environment & Deployment Management
API Integration & Support
Identity & Access Management (IAM)
Access management
Certificates
Privileged access management
Disaster Recovery Planning & Execution
Platform Reliability & Service Availability
CI/CD Pipeline Implementation & Support
Cloud Platform Administration
Infrastructure-as-Code (IaC)
Scripting & Automation
Python
PowerShell
Observability & Monitoring
Security Remediation
Compliance & Governance
Operational Automation Engineering
Primary Objective
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