Program Assistant

Kids Are Our Everything 111 Michigan Avenue Northwest Washington, DC 20010

Assist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.

Minimum Education: High School Diploma or GED (Required)

Minimum Work Experience: 1 year performing administrative tasks (Required)

Required Skills/Knowledge: Proficient in all Microsoft Office applications, including Outlook, Excel, and Access. Ability to produce quality reports under tight deadlines. Ability to maintain composure and professionalism in a busy clinic environment. Web design and desktop publishing skills a plus.

Functional Accountabilities:

Maintain office files.

Complete purchase and reimbursement requests, as well as manage financial records.

Ability to produce quality reports under tight deadlines.

Special Projects:

Assist with special projects related to program goals and mission.

May coordinate volunteer effort.

Data and Research:

Will occasionally be tasked with keeping statistics regarding program.

Ability to produce quality reports under tight deadlines.

Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.

Teamwork:

Collaborate with co-workers on day-to-day tasks and responsibilities.

Customer Service:

Provide excellent customer service to clinical team, patient families, referring physicians.

Help families navigate complex hospital system and helps with coordination of care.

Act as advocate for patients and families, facilitating service delivery and removing barriers to care.

Safety:

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

The disclosed salary range includes the minimum and maximum rates within which Children's National believes an individual's base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children's National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual's combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children's National is committed to providing a fair and competitive total rewards package to each of our employees.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.