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Exaways Corporation

Concord / Global

Lead Network Engineer

Job Description

Role: Lead Network Engineer

Oversees the installation, configuration, and ongoing maintenance of networked information systems. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements.

NETWORK PROVISIONING AND ENGINEERING FOCUS:

Responsible for all duties pertaining to internet circuit order fulfillment, including order review, approval, and order entry into a billing system

Audit existing circuit inventory for cost savings and consolidation opportunities.

Manage internal database systems to accurately track orders via ServiceNow, SharePoint trackers, spreadsheets and other applications

Manage day-to-day project tasks for implementing internet services, from close of sale through hand-off to IT customer support

Demonstrate a comprehensive understanding of internet circuits and service offerings

Demonstrate proficiency in service delivery by managing multiple concurrent projects

PRINCIPAL DUTIES AND RESPONSIBILITIES: Utilizes technical knowledge to effectively configure, support, troubleshoot and resolve technical problems.

Router IOS filters such as Access Control Lists, Route-maps, and Network Address Translation.

Review, examine and evaluate existing Network Topologies for entire FMCNA Wide Area Network and provide input for possible future migration to newer technologies. • Design and deploy company LANs, and WANs including servers, routers, switches, and other hardware.

Provide graphical representations of FMCNA network topologies using software tools to provide a higher-level overview of existing and future topology migrations.

Assist other members of Network Engineering department to resolve network outages in a timely manner.

Assist in the planning, execution and completion of Network Engineering projects as necessary.

Collaborate with prospective external vendors such as hardware re-sellers and service providers in the implementation and completion of more complex network engineering initiatives. • Creates and maintains knowledge base for technical questions. Works with customers directly as needed to address issues.

May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.

May refer to senior level staff for assistance with higher level problems that may arise.

Escalates issues to supervisor/manager for resolution, as deemed necessary.

Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.

Assist with various projects as assigned by direct supervisor.

Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION: Bachelor's Degree required

EXPERIENCE AND REQUIRED SKILLS: 10 years' related experience; or an advanced degree without experience; or equivalent directly related work experience.

Current CCIE Certification(Not Mandatory).

Network troubleshooting and wireless network experience.

Ability to communicate with varied audiences.

Previous experience in hospital environments strongly preferred.

Skilled in all areas of network design from planning and pre-testing through deployment and implementation.

Excellent hardware troubleshooting experience.

Proven experience and success with LAN, and WAN design and implementation.

Strong written and oral communication skills.

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