Program Coordinator

What A Leader Program Coordinator Who We Are Jacksonville Arts & Music School (JAMS) is a Creative Youth Development organization committed to empowering the next generation of leaders through the arts, leadership training, and real-world experiences. Our What A Leader (WAL) program is a flagship leadership experience designed to build confidence, critical thinking, communication, professionalism, and relationship development through training, competition, and exposure.

Mission To empower the creative leaders of tomorrow.

Vision To create positive change in our community by developing tomorrow’s problem-solvers, creative thinkers, and innovative leaders.

Position Summary The WAL Program Coordinator leads day-to-day program execution, ensuring a structured, consistent, and high-quality leadership experience. This role manages logistics, scheduling, and delivery while tracking student engagement, attendance, and growth across core competencies. They maintain strong communication with students, families, and partners, support program growth through relationship building, and collaborate with facilitators to ensure consistent implementation and uphold the JAMS LIFE WAY.

Key Responsibilities Establish Trust Build and maintain relationships with students, families, and partners

Serve as the primary communication point for WAL

Ensure clear, timely, and professional communication

Track attendance, participation, and engagement

Coordinate event communication, including the Victors Ceremony

Maintain a safe, structured environment

Support onboarding into WAL Institute

Cultivate Creativity Develop and maintain partnerships with schools and community organizations

Coordinate scheduling and logistics across partner sites

Execute engaging, high-quality programming

Collaborate with internal teams and site staff

Identify opportunities to improve engagement and delivery

Position WAL as a high-value experience within partner sites

Develop Leadership Schedule and coordinate facilitators and guest speakers

Ensure sessions are staffed, prepared, and aligned with curriculum

Prepare facilitators with expectations and student context

Track student growth across competencies

Monitor conduct, engagement, and progression

Reinforce accountability and the JAMS LIFE WAY

Deepen Impact Oversee program execution across multiple sites

Develop timelines, run-of-show documents, and logistics plans

Maintain records of student progress and competition scoring

Track and analyze attendance, engagement, and outcomes

Identify trends and areas for improvement

Ensure consistency across facilitators and locations

Support expansion of partnerships and program reach

Assist with digital platform tracking and reporting for leadership and funders

Qualifications Bachelor’s Degree (or equivalent experience) in a related field

2–4 years of experience in program coordination, education, or youth development

Experience working with schools or community organizations preferred

Strong organizational, communication, and project management skills

Ability to manage multiple priorities across sites

Comfortable with data tracking and reporting

Level II background screening required

Reliable transportation

Additional Qualities Needed Ownership Mindset: Takes responsibility for outcomes

Execution-Driven: Strong follow-through and attention to detail

Relationship Builder: Builds trust quickly

Adaptable: Thrives in multiple environments

Problem Solver: Proactive and solutions-oriented

Cultural Alignment: Embodies the JAMS LIFE WAY

Growth-Oriented: Open to program expansion and evolution

Working Conditions On-site across JAMS and partner locations

Regular travel between sites

School Year: 10:00 AM – 7:00 PM

Summer: 8:00 AM – 4:00 PM

Occasional evenings and weekends for events

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