Client Services Representative

Job Description

Are you looking for a satisfying career where you can learn, contribute, and make a difference every day in the lives of pets and their families? If so, Manzano Animal Clinic has the opportunity for you!

About Us

We are a close-knit team that is dedicated to providing excellent patient care and support to one another. When you walk into our hospital, you will find an upbeat, warm, encouraging environment that practices the highest level of medicine for our patients and clients.

Our mission is to provide quality, state of the art veterinary care with an emphasis on collaboration between our clients and team. It is our goal to give the same level of compassionate care to our clients and patients that we expect for our own families. Our veterinary CSRs play a crucial role in helping us reach our practice goal.

What To Expect

We strive to treat one another with respect and kindness

We are committed to open communication and getting team input on how we approach our work

We love to celebrate our wins-big and small

We enjoy teaching and are here to help support individual growth and learning

About You

You have previous customer service or receptionist experience (veterinary preferred) and are dedicated to outstanding client service and excellent patient care

You possess the ability to multitask in a fast-paced environment

It is incredibly important to our team to find the RIGHT fit. We want to find someone that shares our same goals and values, someone that is friendly, compassionate, dependable, and genuinely wants to make a difference

You understand the importance of maintaining a positive hospital culture and love working with people that share that same value

Required Schedule

Four 10-hour days - set day off during the week

CLOSED ON WEEKENDS!

Compensation

Starting at $15 an hour – we believe that each team member should be compensated considering their knowledge, skills, and experiences.

Benefits

CE Opportunities

Uniform Reimbursement

Quarterly Bonus Opportunities

Fantastic Employee Pet Discount

401k

For more information about us, please visit www.manzanoanimalclinic.com.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose

Give pets and the people who love them more quality years together

Mission

Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values

Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

We may also contact you via text message from an identified NVA representative for recruiting-related communication

All job opportunities and applications are hosted on our official careers site: careers.nva.com

There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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