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Switch Tech Talent

Chicago / Global

Information Technology Support Engineer

Job Description

Overview

Engineering and Cloud Infrastructure @ Switch Tech Talent

Role: IT Support Operations Engineer

Location: Chicago (Hybrid – 3 days a week in office)

Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business.

Base pay

Base pay range: $60,000.00/yr - $70,000.00/yr

What you’ll be the go-to expert for

Day-to-day IT support (primarily Mac)

Hardware lifecycle management (procurement, setup, logistics)

Jamf and Okta management across our systems

Onboarding, AV, and hybrid office tech coordination

What you’ll need

3–5+ years in IT support or TechOps

Familiarity with Jamf and Okta

Organized, proactive, and solution-oriented mindset

Benefits and perks

Equity

Free access to a leading wellness & gym membership platform

Enhanced parental leave

Budget for learning and professional development

Year round mental health support, including access to therapists

Additional details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Software Development

If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you.

Apply now or drop me a message to learn more!

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Apply Now

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