Evlo AI
Phoenix / Global
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Phoenix / Global
Evlo AI in the United States is seeking a Technical Support Engineer to be the escalation point for customers using a cloud‑based platform and its APIs. You will troubleshoot across REST APIs, webhooks, SQL, logs, and common cloud patterns, and you will provide clear, reproducible findings to engineering.
You will resolve complex issues at scale, write customer‑facing explanations, contribute to runbooks, and collaborate with product, SRE, and engineering teams to reduce repeat incidents.
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