Maintenance Technician

Location

Charleston - 997 Morrison Drive, Suite 402

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Location: Goose Creek, SC area

Position Summary

The Maintenance Technician is responsible forperforming repairs, renovations, and ongoing maintenance across a portfolio of single-family rental homes. This position supports property operations by ensuring homes are safe, functional, and well-maintained for residents.Therole contributes to resident satisfaction, asset preservation, and operational efficiency. It requires strong technicalexpertise, effective communication, and the ability to manage multiple priorities in alignment with companyobjectives.

Essential Job Functions

Functional Responsibilities

Perform preventative, corrective, deferred, and emergency maintenance across assigned properties

Diagnoseand complete repairs related to HVAC, plumbing, electrical, appliances, and general home systems

Complete and document work orders accurately and promptly using company-issued mobile devices

Operational / Departmental Support

Coordinate with dispatch, vendors, and internal teams to ensuretimelyservice completion

Maintain inventory of tools and supplies needed for daily maintenance activities

Support property readiness byassistingwith renovations, turns, and quality control checks

Providea high levelof customer service as the primary field representative

Promote company values andmaintainprofessionalism in all interactions

3. Compliance & Risk Management

Ensure adherence to applicable federal, state, and local regulations

Maintain required documentation and reporting standards

Identifyand elevate compliance or safety risks as appropriate

Follow OSHA and company safety standards; report unsafe conditions promptly

4. Additional Responsibilities

Maintain a courteous and professional demeanor with residents, vendors, and colleagues

Currently does not require on-call or emergency work, but may in the future

Perform other duties as assigned to support business objectives

Performance Expectations & Key Metrics

Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:

Complete anaverage of 3-5 work orders per day, depending on work order complexity and market volume

Maintain90% or greater completionratefor assigned work orders

Complete at least85% of work orders without vendor involvement.

Maintain repeat visits for thesame issue below 5% monthly

Achieveresident net promoter scores of 8 or higherthrough resident survey platforms

Maintain 100% compliance with company safety policies,requiredcertifications, and operational procedures

Complete required documentation, photos, and work order noteswithin the same dayofservice completion

Maintain inventory, tools, and company equipmentin accordance withcompany standards and audit requirements

Complete all required training and compliance courses by assigned deadlines

Required Qualifications

Education

High school diploma or equivalent required

Experience

3+ years of experience in residential maintenance or related field

Skills & Competencies

Strong organizational and time-management skills

Effective written and verbal communication skills

Analytical thinking and problem-solving ability

Proficiencyin mobile technology and work order systems

Abilityto manage multiple priorities and meet deadlines

Preferred Qualifications

Experience in single-family rental or property management environments

Certifications in HVAC, electrical, or plumbing trades

Industry certifications or licenses: EPA Certification, HVAC Certification, or equivalent

Physical Requirements

The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation:

Ability to perform physical tasks commonly associated with property maintenance and field operations, including but not limited to standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs

Ability to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or withoutassistance)

Ability to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions

Ability to work in various positions and access confined or elevated spaces asrequired

Ability tooperatestandard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets)

Ability to communicate effectively in English, both verbally and in writing, asrequiredfor safe and effective job performance

Sufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision

Reasonableaccommodationswill be madein accordance withapplicable law to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Environment

The work environment characteristics described below are representative of those an employee mayencounterwhile performing the essential functions of this position:

Regular work performed in residential properties, including occupied and vacant homes, construction or renovation sites, and outdoor environments

Frequent exposure to varying weather conditions, including heat, cold, humidity, and precipitation

Exposure to dust, odors, noise, chemicals,insects, rodents,and other environmental conditions typical of maintenance, repair, and construction work

Use of personal protective equipment (PPE) asrequired

Work may involve travel between multiple properties within an assigned region

Interaction with residents, vendors, contractors, and internal team members in a professional manner

Work is oftenfast-pacedwith changing priorities, service requests, and deadlines

On-call, overtime, or extended hours may berequiredbased on business needs, including evenings and weekends

Why work for Maymont Homes?

Our Mission - ”We Positively Impact the Lives in the Communities We Serve.” Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth - With continued expansion planned for Maymont, you’ll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation - As part of Brookfield Asset Management, one of the world’s largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

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