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Bank of America

Plano / Global

Operations Change & Learning Lead

Job Description

Bank of America is seeking a Training Specialist to manage medium to large projects within Global Credit Operations. The role focuses on evaluating current processes, developing improvement strategies, and collaborating with senior management to implement change across the business lines.

The position emphasizes developing and delivering training content, onboarding programs, and serving as a SME on policies and procedures, with a 40-hour work week in the United States.

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