Operations Coordinator

Description

Purpose of the Role

The Operations Coordinator serves as the communication and scheduling hub of Barranco’s Operations team. This role ensures that every project, technician, and internal department stays aligned through proactive coordination, precise scheduling, and seamless information flow. Simply put -- this position keeps the heartbeat of Operations steady. When PMs, Superintendents, Technicians, Procurement, and Accounting need alignment, this role ensures the connection is made clearly, quickly, and accurately.

Key Responsibilities

Scheduling & Dispatch

• Maintain the master schedule for all active projects, technicians, and assignments.
• Coordinate field deployment—travel, lodging, and crew rotations—ensuring every technician knows where they’re going, when, and what’s expected.
• Track all schedule changes and communicate updates promptly to PMs and affected departments.
• Serve as the point of contact for any scheduling conflicts, resource adjustments, or project sequencing needs.

Operational Support

• Perform administrative functions for Project Managers to remove non-core burdens (data entry, mHelpDesk updates, Procore logs, daily job tracking).
• Support job set-up by ensuring project details, purchase orders, and resource requests are entered accurately and on time.
• Maintain standard operating calendars, resource boards, and labor forecasts.
• Partner with Procurement to confirm material readiness aligns with scheduled field labor.

Communication & Coordination

• Function as the central switchboard for Operations — bridging communication between PMs, Field, and other departments.
• Translate information clearly, ensuring each group receives what they need in the format they need it.
• Participate in weekly operations meetings, providing current and upcoming project status.
• Escalate issues that could impact schedule, budget, or customer satisfaction.

Requirements

Candidate Profile

• 3–7 years of experience in construction administration, field coordination, or service dispatch roles (construction, mechanical, or facilities service industries preferred).
• Strong organizational and digital skills (Excel, Procore, mHelpDesk, or equivalent software).
• Excellent verbal and written communication — thrives on clarity, follow-through, and accountability.
• Calm under pressure; enjoys managing multiple moving parts and solving daily logistics puzzles.
• High attention to detail with a natural instinct for system order and continuous improvement.
• Service-oriented and collaborative — operates as part of the team, not above it.

Performance Indicators

• 95%+ on-time technician dispatches and project starts
• Project Managers’ administrative load reduced by 40%+ within six months
• Single Source of Truth schedule maintained with less than 3% error rate
• Field and PM satisfaction with coordination greater than 90% (measured via quarterly Ops feedback)

Career Path

This role is designed as an operational growth platform within Barranco’s expanding infrastructure.

Future progression paths may include:

• Project Coordinator / Junior Project Manager (for candidates who demonstrate technical and project acumen)
• Operations Systems Specialist (for those who excel in process, data, and systems optimization)

Cultural Alignment

At Barranco, we believe excellence in operations begins with ownership and clarity. The Operations Coordinator embodies both ensuring every moving part connects, every message lands, and every technician starts the day with confidence and purpose.