Service Manager Trainee

Overview

When you’re an Orkin Service Manager, you’re the quality control ensuring top‑notch service from the industry leader with almost 125 years of experience as the best in pests. You are a pro at protecting homes and businesses, and you train and develop Orkin Pros to do the same while balancing technical skill with empathy and integrity. Your commitment to exceeding customer expectations drives revenue growth and can earn you an annual rewards trip for top performers.

You’ll have a career with growth potential and benefits that go beyond the basics, including a company vehicle, competitive pay, a 401(k) program, and opportunities to volunteer and give back. With Orkin’s award‑winning training program you receive all the tools and technology you need to succeed—no industry experience required to start building your career. Our industry is recession‑resistant because pests keep coming back.

Responsibilities

As a Service Manager, you’ll lead a high‑performance culture, develop and motivate your team to deliver world‑class service, and demonstrate trust through knowledge and empathy. You will also engage heavily with customers and employees, support community service projects, and manage operational efficiency.

Lead an entire service operation upon completion of paid training

Motivate the service team to consistently provide the world’s best service, prioritizing safety

Conduct yourself with the utmost professionalism and integrity with customers and coworkers

Assist with recruiting top talent on the service team

Train and develop Orkin Pros through hands‑on management

Lead training meetings

Oversee our Orkin Pro Ride‑A‑Long program

Ensure customer expectations are met or exceeded through inspections, proposed course of action, and outstanding empathetic customer service every time

Champion innovation by supporting the team in adopting new products, services, and technology

Monitor scheduling, routing and inventory to drive efficiencies and productivity

Benefits

Competitive earnings and a company vehicle with gas card

Compensation range $70,000 – $75,000 per year

Company‑provided iPhone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, and life insurance

401(k) plan with company match and employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Industry‑leading training program

Why Orkin?

You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry

You have a service‑oriented mindset that builds loyalty and trust with customers

You hold yourself responsible to commitments

You value being part of a team

You want to keep learning, improving, and developing as a leader

You want to join a company that supports the community

You want a career with purpose at a mission‑driven company that values

Safety

Professionalism

Empathy

Integrity

Innovation

Qualifications

Sales experience preferred

High School Diploma or equivalent required

Valid driver’s license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with clients

Work environment

Safely use a ladder within the manufacturer’s weight capacity

Occasionally lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, roof tops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator

Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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