Ledgent Technology
San Jose / Global
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San Jose / Global
IT Help Desk (JN -082026-429193) San Jose, California
Salary: USD25 - USD30 per hour
Pay rate: $25-30 per hour
Responsibilities:
Installing and configuring hardware and software components to ensure usability.
Rack and stacking Server, lifting up to 50lb weight.
Troubleshooting hardware and software issues.
Ensuring electrical safety standards are met.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Install and configure systems which support infrastructure and/or R&D activities.
Develop and maintain installation and configuration procedures.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Managing technical documentation.
Operations and Support
Asset Management, includes 4 physical asset audits per year
Need to track inventory any time
JOB REQUIREMENTS
4+ years of experience in computer networks and systems maintenance.
A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
Excellent written and verbal communication skills.
Good interpersonal skills.
Good problem-solving skills.
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