Information Technology Coordinator

Job TitleComputer Programmer/AnalystJob DescriptionUnder general direction, administers, implements, analyzes, maintains, and manages computer hardware, software, and database systems in an assigned department; performs research and analysis of current and potential information technology options for management; assists users and resolves system problems; serves as a member of the department's management team; and performs other duties as assigned.Examples of Important and Essential FunctionsDepending upon the department to which assigned, the functions may include, but are not limited to the following:AdministrationOperationsSupervisionJob Related and Essential QualificationsDemonstrated knowledge of network and computer operating systems, including Windows OS; project management principles and practices; records management systems; network and computer hardware, software, and standards; data, voice, and wireless communications; local and wide area networks; security systems and procedures; personal computer and network software packages; disaster recovery and prevention methods and procedure; and principles, practices and effective methods of supervision.Demonstrated skills to operate and maintain hardware and software systems; troubleshoot system software, hardware, and user problems; integrate various software applications; gather and compile data; maintain accurate, up-to-date records; conduct research and analysis to solve technical and administrative problems and recommend alternatives; gather information and prepare clear and concise reports; plan, develop and organize effective teaching tools and techniques; exemplify an enthusiastic, resourceful and effective customer service attitude with those contacted in the course of work.Ability to make sound decisions in accordance with laws, ordinances, rules, regulations, policies and procedures; exercise sound judgment, initiative and creativity in making decisions; effectively organize and complete projects and assignments in a timely manner; explain high technology to non-technical staff in an understandable way; coordinate emergency call and dispatch information flow with City staff and outside agencies, if assigned to the Police Department.Experience, Education and Training GuidelinesAny combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be:Experience: Three years of professional and progressively responsible and varied experience in computer systems and networking that would relate to the duties of this position.Education: Equivalent to a Bachelor's Degree in computer science, management information systems or a related field.Training: Any recent training such as, academic courses and certification programs which are relevant to this job classification.License: Possession of a valid California driver's license and a satisfactory driving record as determined by the City.Special RequirementsEssential duties require the mental and/or physical ability to: work in a standard office environment; drive a vehicle; read fine print on maps/documents and computer monitors; detect subtle shades of color with no color deficiencies; hear radio or telephone transmissions, frequently with interference and static; speak in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio and telephone; operate a computer and complex radio computer equipment; connect and disconnect cables, phone wiring, and circuit boards; load and unload computer tapes; bend, stoop, stretch, reach, and climb to install, test and move computer equipment; work at a computer terminal for long periods of time; and strength to safely lift and move up to 40 pounds.