Network Engineer / Network SME

Network EngineerWe are looking for an experienced Network Engineer with strong expertise in enterprise network environments, Cisco routing & switching, and SD-WAN technologies. The role requires hands-on troubleshooting skills, the ability to manage complex incidents, and experience working in multi-vendor environments while ensuring high network availability and performance.Key ResponsibilitiesProvide L2/L3 support for enterprise network environments, including troubleshooting complex network issuesDesign, deploy, and support SD-WAN solutions across enterprise environmentsManage and troubleshoot Cisco routing & switching infrastructure (Catalyst, Meraki)Handle incident, problem, and change management using ServiceNowPerform root cause analysis (RCA) and implement preventive measuresMonitor network performance, identify bottlenecks, and drive optimization initiativesSupport multi-vendor network environments and coordinate with OEMs when requiredLead or support network upgrade, migration, and optimization projectsMaintain network documentation, runbooks, and knowledge articlesAct as a Subject Matter Expert (SME) and mentor junior engineersWork closely with NOC/operations teams for 24/7 network support and escalationsCore Technical SkillsRouting Protocols: BGP, OSPF, EIGRPSwitching: VLANs, STP, EtherChannelHardware/Platforms: Cisco Catalyst Switches, Cisco MerakiNetworking Fundamentals: TCP/IP, DNS, DHCPSD-WAN: Design, deployment, and troubleshootingVPN TechnologiesNetwork Monitoring & Performance Analysis (Latency, throughput, etc.)Tools: ServiceNow (Incident, Problem & Change Management)Experience with multi-vendor environmentsPreferred QualificationsExperience working in large enterprise or carrier-grade environmentsExposure to NOC operations and incident management processesStrong understanding of network reliability, scalability, and performance optimizationCisco certifications (CCNP – preferred but not mandatory)Strong documentation, communication, and leadership skillsKey CompetenciesStrong analytical and troubleshooting skillsAbility to handle high-pressure situations and critical incidentsOwnership mindset with focus on service stability and improvement