Customer Development Manager, C&S

Customer Development Manager, C&S

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

The Agency Manager plays a critical role in third party (Sales Agency) management at the customer/headquarter level for a defined market area and group of customers. This particular role will be primarily focused on C&S. This role is responsible for achieving share, volume and financial objectives through effective execution of Colgate strategies and successful management of the Sales Agency team and effective customer collaboration.

Responsibilities:

• Manage group of customers in a defined market area, collaborating to drive results and achieve share, volume, and financial objectives
• Work with Sales Agency Partners to handle information flow to third party retail teams
• Lead the transition of Colgate objectives into specific customer strategies to enhance growth and business performance
• Have P&L and financial responsibility
• Drive Joint Business Planning (JBP) and customer collaboration opportunities
• Coach and lead Sales Agency Partners, sharing feedback, formal annual and mid-performance reviews to hold team accountable for individual and team objectives

Required Qualifications:

• Bachelor's Degree
• 6+ years of Consumer Product Goods experience
• 2+ years of key customer account experience
• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)
• Experience utilizing Colgate Business Planning reporting and planning system or customer planning software

Preferred Qualifications:

• Experience working with a syndicated service (Nielsen, IRI) account
• Previous people management or broker management experience

Compensation and Benefits:

Salary Range $109,600.00 - $155,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion:

Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.