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Signal

San Jose / Global

SECURITY OFFICER

Job Description

Security Officer – Dedicated SiteSignal Security has an immediate opening for a Dedicated Security Officer at a beautiful apartment community in Silicon Valley. If you're dependable, professional, and looking for a company that invests in your growth, this is an opportunity to build a long-term career with one of the fastest-growing security organizations in the industry.We believe great officers are built through training, mentorship, and support. You'll receive:On-site field trainingOfficer Advancement ProgramOpen-door management policyOngoing mentoring and leadership supportBonus programs and pay incentivesBi-weekly pay with direct deposit through ADPPaid Sick LeaveAwards and recognition programsFree uniforms and equipmentRespectful and supportive management teamAs a Dedicated Security Officer, you will provide a visible security presence while helping create a safe, welcoming environment for residents, guests, vendors, and property staff. This position focuses on observation, reporting, customer service, and proactive foot patrols. Officers are expected to maintain a professional presence, identify potential concerns before they become problems, and provide peace of mind through exceptional service.We do not use physical force against anyone. Our officers rely on communication, professionalism, de-escalation, and customer service skills to gain compliance whenever possible.Primary responsibilities include:Conduct interior and exterior foot patrols throughout the propertyObserve and report suspicious activity, safety concerns, and policy violationsMonitor courtyards, parking areas, common areas, pools, offices, and other high-value areasRespond to resident concerns, disturbances, emergencies, and requests for assistanceMonitor access points and report unauthorized entry attemptsComplete detailed and accurate reports using company mobile technologyMaintain a professional and visible presence throughout the propertyCommunicate effectively with residents, guests, management, and emergency respondersProtect client property through proactive observation and reportingAssist with emergency response procedures as necessaryImmediately report incidents, hazards, maintenance concerns, and property damageSafeguard company equipment including radios, keys, access cards, and electronic devicesFollow all site-specific post orders and client instructionsSuccessful officers consistently:Arrive on time and prepared for every shiftMaintain professional appearance standardsDemonstrate excellent judgment and situational awarenessCommunicate clearly and professionallyDe-escalate situations calmly and respectfullyProduce accurate and timely reportsDeliver exceptional customer serviceFollow instructions and site procedures consistentlyRequired qualifications include:Current California BSIS Guard CardAt least 18 years of ageHigh School Diploma or GEDReliable transportationAbility to pass background screening and drug testingStrong verbal and written communication skillsAbility to work independently with minimal supervisionAbility to stand and walk for extended periodsAbility to lift and move up to 20 poundsAbility to complete required training modules within the first month of employmentPreferred qualifications include:Previous security experienceResidential community, hospitality, customer service, or public-facing experienceExperience writing incident reports and daily activity reportsStrong de-escalation and conflict resolution skillsSignal Security promotes from within whenever possible. Our Officer Advancement Program provides a clear path toward leadership opportunities, promotions, and increased compensation. You'll have access to our 88 University online learning platform, providing ongoing professional development and leadership training.Through our partnership with Bellevue University:Up to $3,500 annually for full-time and part-time employeesUp to $2,500 annually for immediate family membersSignal Security is one of the world's most innovative security companies. Our mission is to deliver peace of mind to every community we serve. We provide much more than traditional security services by combining proactive patrols, exceptional customer service, technology-driven reporting, and professional security solutions that protect people, property, and assets.We take our Core Values seriously: Passion, Learning, Serving, Relationships, Honesty, and Integrity —and we're looking for team members who do the same.Join a company where your work matters, your growth is supported, and your future is valued. Signal is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable law.
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