Warehouse Associate

The Warehouse Associate is responsible for ensuring the accurate, efficient, and timely movement of inventory throughout the warehouse. This role supports daily fulfillment operations by receiving shipments, organizing inventory, picking and packing customer orders, maintaining warehouse organization, and assisting with inventory accuracy. Warehouse Associates play a vital role in delivering an exceptional customer experience by ensuring every order is processed correctly and on time.

Job Summary

The Warehouse Associate is responsible for ensuring the accurate, efficient, and timely movement of inventory throughout the warehouse. This role supports daily fulfillment operations by receiving shipments, organizing inventory, picking and packing customer orders, maintaining warehouse organization, and assisting with inventory accuracy. Warehouse Associates play a vital role in delivering an exceptional customer experience by ensuring every order is processed correctly and on time.

Key Responsibilities

• Receive, inspect, and accurately process incoming inventory.
• Pick, pack, and prepare customer orders for shipment while maintaining quality standards.
• Organize inventory within designated warehouse locations.
• Perform inventory counts and assist with cycle counts and audits.
• Restock products and maintain accurate inventory locations.
• Ensure packaging meets company shipping standards.
• Maintain a clean, organized, and safe warehouse environment.
• Operate warehouse equipment safely (where authorized).
• Report inventory discrepancies, damaged products, or operational concerns.
• Follow all warehouse SOPs, safety procedures, and company policies.
• Collaborate with team members to meet daily productivity goals.
• Assist other departments during periods of high operational demand.
• Continuously look for opportunities to improve efficiency and organization.

Requirements

• High school diploma or equivalent.
• Ability to lift up to 50 pounds repeatedly throughout the shift.
• Ability to stand, bend, walk, and perform physical tasks for extended periods.
• Strong attention to detail.
• Reliable attendance and punctuality.
• Ability to follow written and verbal instructions.
• Comfortable working in a fast-paced environment.
• Basic computer literacy.

Preferred Qualifications

• Experience shipping through UPS, FedEx, USPS, or similar carriers.
• Familiarity with trading card games or collectible products.

What Success Looks Like

• Maintains exceptional order accuracy.
• Consistently meets daily productivity expectations.
• Keeps workstations organized and inventory properly stored.
• Demonstrates reliability and strong attendance.
• Works collaboratively with teammates.
• Identifies and communicates inventory issues proactively.
• Takes ownership of assigned tasks without constant supervision.
• Contributes to a safe, positive, and efficient warehouse environment.

Compensation & Benefits

• Paid Time Off:20 days annually, subject to blackout dates based on event scheduling
• Healthcare Coverage:Health insurance coverage (beginning 90 days after start date)
• Retirement Plan:401(k) with employer matching (beginning 90 days after start date)

About Pro-Play Games

Pro-Play Games (PPG) is a leading gaming and collectibles retailer and events organization dedicated to building community through competitive play and exceptional customer experience. From our retail storefront to large-scale national events, our team supports thousands of players, collectors, and hobbyists each year.

At PPG, we pride ourselves on operational excellence, strong team collaboration, and a fast-paced environment where processes matter and people make the difference. As we continue to grow, we are investing in scalable systems, strong leadership, and team members who are detail-oriented, proactive, and committed to continuous improvement.

Joining Pro-Play Games means being part of a passionate, high-energy team that values:

• Teamwork and accountability
• Integrity and professionalism
• Community and customer focus
• Growth and continuous improvement

*In addition to core responsibilities, all team members are expected to support and promote an ethical, respectful, and compliant workplace culture. This includes acting with integrity, maintaining confidentiality, treating others with respect, and speaking up when concerns arise. Pro-Play Games is an equal employment opportunity employer and does not discriminate against any qualified individual on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.