Full Stack Cloud Engineer

Title: Full Stack Cloud Engineer

Location: Chocago, IL

Job Description:

Day to day Responsibilities:

Support day-to-day operations of an enterprise Kubernetes platform (100+ clusters, ~50% production)

Perform routine operational tasks including cluster maintenance, upgrades, patching, health checks, and capacity management

Troubleshoot and resolve Kubernetes platform issues impacting cluster or application availability

Participate in incident response, root-cause analysis, and post-incident reviews

Act as a backup platform engineer to enable on-call rotation and reduce key-person dependency

Provide after-hours support as part of a shared on-call rotation

Serve as a secondary escalation point for critical Production issues

Assist internal application teams with Kubernetes-related questions and issues

Support common Kubernetes constructs such as Pods, Deployments, Services, Ingress, ConfigMaps, and Secrets

Help teams troubleshoot networking, DNS, ingress, certificate, and resource-related issues

Review application configurations for Kubernetes best practices and platform alignment

Work with integrated enterprise tools such as:

o Ingress controllers (e.g., Contour / Envoy)

o Logging platforms (e.g., Fluent Bit, centralized log aggregation)

o Monitoring/observability tools (e.g., Dynatrace or similar)

o Container registries (e.g., Harbor, JFrog, etc)

Help document operational procedures, runbooks, and troubleshooting guides

Share Kubernetes knowledge and best practices with internal teams

Assist in improving platform resiliency, operational maturity, and supportability