Supervisor I

DSV – Global Transport and Logistics is a leading provider of logistics services that keep customers’ supply chains flowing worldwide, delivering high‑quality transport and storage solutions by air, sea, and road.

Position Summary

The Operations Supervisor leads the receiving, warehousing, and shipping functions of the distribution center. Responsibilities include supervising staff, managing labor and space utilization, scheduling equipment and manpower, hiring and training personnel, conducting performance appraisals, and ensuring compliance with safety, quality and cost objectives.

Essential Duties and Responsibilities

Conduct staff meetings to review work activities and drive continuous improvement.

Keep senior management and client representatives informed of critical operational issues.

Develop and enforce systems and procedures for safe, profitable operations that meet productivity and service goals.

Implement cost‑saving measures and propose efficiency enhancements.

Meet client‑specified KPI’s and comply with the Quality system requirements.

Lead and motivate the team, create fair and equitable supervision programs, and provide HR support as needed.

Assist in hiring, training, and professional development; participate in performance evaluation and promotion recommendations.

Train new staff and monitor progress of trainees.

Plan daily work schedules based on orders, arrivals, and customer instructions.

Review pending jobs, reorder warehouse space, and adjust staffing or supplies accordingly.

Provide guidance throughout the day to ensure quantity and quality of work.

Assign supervisory duties to team members and monitor progress.

Keep the manager advised of daily progress and issues; hold regular meetings to discuss improvements.

Assist in physical operations as needed; deliver results by leveraging the right people at the right time.

Maintain high motivation and focus on customer satisfaction.

Provide growth and development opportunities for team members.

Support adherence to Standard Operating Procedures (SOPs) for both corporate and client requirements.

Help train team members on SOPs.

Education and Experience

High school diploma or equivalent GED.

Minimum 3 years in a logistics/distribution environment.

Minimum 1 year supervisory experience.

Preferred: MHE certification or basic MHE operation knowledge.

Forklift training program completion.

Computer Skills

Proficient in Microsoft Office (Excel, Word, PowerPoint).

Experience with RF scanners.

Knowledge of WMS functions.

Language Requirements

English – reading, writing, verbal.

Business communication proficiency.

Mathematical Skills

Basic to intermediate ability to verify quantities, count inventory, and perform related duties.

Other Skills

Strong attention to detail and accuracy.

Good organizational, personnel, written, and oral communication skills.

Leadership, supervision, and planning abilities.

Flexible schedule, including nights and weekends.

Cross‑training participation and back‑up capability.

Adaptability to change in a fast‑paced environment.

Willingness to work overtime and in varied temperatures.

Core Competencies

Accountability

Business Acumen

Communication / Building Partnership

Developing Oneself

Developing Others

Drive for Results

Embracing Change

Problem Solving

Empowerment

Leadership Excellence

Leading Change

Physical Demands

Occasionally: bending.

Frequently: walking and standing.

Constantly: sitting.

Ability to lift/carry 0–35 lbs; reach above shoulder, squat, or kneel.

Work Environment

The workplace is generally low to moderate in noise and contains no significant fumes or toxic chemicals.

Reasonable Accommodations Statement

To perform this job successfully, a candidate must be able to satisfactorily perform each essential duty. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation and Benefits

Base pay range: $69,696 – $87,120, with final compensation based on experience, skills, education, certifications, and location. Benefits, eligibility, and plan details are available through the DSV Benefits Showcase and vary by location and division.

Equal Employment Opportunity

DSV is an equal‑employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. DSV reserves the right to defer or close a vacancy at any time.

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