Catering Lead

Job Overview As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately.

Responsibilities Manage and produce catering orders for guests.

Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied.

Assist with delivering orders to guests’ events.

Strictly adhere to health and food safety standards.

Maintain Panera’s exceptional standards for craveable food quality.

Build excitement and interest in Panera’s products and services.

Market Panera Catering to local area businesses, schools, and events.

Assist and support Managers and Team Members as needed.

Help build our culture of warmth, belonging, growth, and trust.

Act as an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun, celebrating success, and seeing the best in others.

Qualifications Minimum age: 18 years.

Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).

Enjoy people and possess effective communication skills.

A self‑starter who can meet goals with limited supervision.

Excellent organizational and time‑management skills.

Must have your own vehicle that can be used for delivering orders and an acceptable driving record.

Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.

Ability to lift, carry, push, or pull objects 25–50 pounds.

Capability to stand and walk for up to 3 hours.

Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Pay and Benefits Competitive pay: $16.00 - $19.25 (actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location). Eligible for team tips.

Equal Opportunity Employer Disabled/Veterans.

Location 601447 Addison, IL – West Lake Street.

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